They started with a problem, in their case the fact that the average treadmill doesn't have a design that fits into the home, despite the fact that a lot of people use them in their houses. They first created a concept to respond to this need by turning the treadmill into a smoother, more sculptural object. The objective of creating the piece was to hide its no-nonsense function. This led to other changes, such as making the readout one that disappears when the treadmill isn't in use. They turned the treadmill into this:
Then went on to describe the process of making it affordable for consumers. The story is definitely worth a read, not just for those interested in design, but for those interested in how some things get user-conscious upgrades.
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