Design Schools Need to Teach More

Core 77 posted an article by Don Norman on the need of design schools to teach more than just design. It is common knowledge that a good designer possesses T-Shaped skills. That means that they don't specialize in one particular thing; they have a grasp of many different things and many different fields so they have a bigger base of knowledge to draw from when creating designs for a client.
Norman argues that most designers these days actually don't possess those skills. He says that they tend to submit "crap" that demonstrates a complete lack of knowledge about things outside of the design field. The problem lies in an inability to interact positively with other people. He says that design schools need to focus less on drawing and other aspects of the art world and instead need to focus on human behavior, processes like the scientific method, and statistics.
This brings to light the fact that a designer needs, extremely, to understand the people he or she takes on as clients. One can be the best designer in the world, but if you don't understand what people want/need, you can end up never getting the jobs you want. It's a very important point that is too often overlooked. Norman also raises the point that before students can be educated in new ways, professors need to be taught. Part of the problem is that the professors teaching the students don't know the new ways either.